not satisfied?

return policy

  • we accept exchanges with a 20% restocking fee. all shipping for the exchanges must be covered by the customer. exchanges are sent to vancouver, bc, canada and the new merchandise is shipped from bali, indonesia for roughly $20USD for priority shipping, dependant on your location.

  • returns for store credit or refund: we'll accept unworn, unwashed or defective merchandise with all original hangtags within thirty days (30) days after the order has been received on regular priced items only. sale items and bundled merchandise are excluded.  

return process

  • we do not currently offer return shipping labels for returns. all returns must be pre-paid, kindly note we do not accept COD shipments. all returns will be proceed in vancouver, bc, canada. 

  • if you would like to return an item, please email, quoting your order number, within thirty (30) days from the date of receiving your order, so we can issue a return authorization number.

  • please follow return instructions and do not send your order back without receiving shipping instructions and your return authorization number. 

  • you will receive your refund in the original form of payment within 21 days of receiving the return. unfortunately we cannot refund duties, taxes or shipping charges.